return-policy

Return Policy

Sometimes we make a purchase and then regret our purchase later, or some situation arises which makes our purchase no longer needed to us. At itshop.ae we do understand such situation, as we are human being we tend to make some mistakes. At itshop.ae you can return the product you purchased for any reason and we would be happy to take it back and offer you a full refund or you can trade in for some other product, provided that item is still in sealed pack and hasn’t been opened by your end. Request for return needs to be made within the first 3 day of purchase.

In case of faulty or defected product, we provide Free exchange. As we believe more on customer satisfaction than mere profit – making.

Incase if you find the seal tampered, or the device faulty or damaged kindly contact our Customer Service Department 04-3592252 immediately, we will the issue sorted for you as soon as possible.

 

For more info on Warranty Policy 

For more info on Terms & Condition